Guarantee, Return Policy & Warranty

30-Day Satisfaction Guarantee. 

If you are not 100% satisfied with your purchase, you have 30 calendar days from the date of purchase to request a full refund. The device must be in it's original packaging. 

To request a refund, please contact decco@toddlermonitor.com

Limited Warranty and Liability.

This Limited Warranty covers any defects in material or workmanship under normal use during the warranty period of
one (1) year (the “Warranty Period”) after the date of purchase. This Limited Warranty extends only to the first consumer purchaser, and is not transferable.

This Limited Warranty applies to physical goods, and only for physical goods purchased from DECCO Toddler Monitor Inc. (the “Physical Goods”).

During the Warranty Period, DECCO Toddler Monitor Inc. will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. Toddler Monitor Inc. will replace the product at no charge.

To obtain warranty service, you must first contact DECCO Toddler Monitor Inc. to determine the problem and the most
appropriate solution for you. An open ticket number will be assigned to your inquiry. The product must be accompanied by a proof of purchase, either a bill of sale or other proof that the product is within the Warranty Period.

A replacement of Physical Goods or any part thereof assumes the remaining warranty of the original Physical Goods for one (1) year from the date of purchase.

This Limited Warranty does not cover any problem that is caused by normal wear and tear, improper use, misuse or
abuse, improper storage or maintenance, accident or neglect such as physical damage (cracks, scratches etc.), contact with liquid, water, rain, extreme humidity, sand, dirt or the like, extreme heat or food, use of the device for commercial purposes, and any other type of misuse, damage or other acts not resulting from defects in material or workmanship. The Limited Warranty is also void if you modify, repair or alter the device in any way. This Limited Warranty does not cover products and accessories which are not DECCO™ the Toddler Monitor-branded, or any problems that result from usage that is not in accordance with product instructions, failure to follow the product instructions, or problems caused by using accessories, parts or components not supplied by DECCO Toddler Monitor Inc. Devices with serial numbers or date tags that have been removed, altered or obliterated, or that show
evidence of tampering are excluded from coverage. Defects, damage, or the failure of the device due to any communication service or signal you may subscribe to or use with the device is excluded from coverage.

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE WARRANTY PERIOD, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL DECCO TODDLER MONITOR INC. BE LIABLE WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE DEVICE TO THE FULLEST EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

DECCO Toddler Monitor Inc. works to verify the integrity and correctness of the contents in this user guide, but no formal guarantee shall be provided. Use of this user guide and the subsequent results shall be entirely on the user’s own responsibility. DECCO Toddler Monitor Inc. reserves the right to change the contents of this document without prior notice.

LEGAL RIGHTS VARY FROM COUNTRY TO COUNTRY. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

WE ARE NOT IN ANY WAY RESPONSIBLE FOR ANY OUTCOME RESULTING FROM THE USE OF THIS PRODUCT.

These terms and conditions constitute the complete warranty agreement between you and DECCO Toddler Monitor Inc. regarding the DECCO Toddler Monitor device purchased by you, and supersedes any prior agreement or representations, including representations made in any publications or promotional materials issued by DECCO Toddler Monitor Inc. or representations made by any agent or employee of DECCO Toddler Monitor Inc., that may have been made in connection with the said purchase.